Open Door Pub Company

Staff Training

Open Door Pub Co is committed to training and development of their staff and offer employees the chance to undertake a traineeship – Certificate III in Hospitality Operations.

Trainees;

• Get paid whilst they attend training sessions
• Gain a nationally recognised qualification
• Obtain new skills and self confidence
• Gain recognition and development of their current skills
• Have a clear way of demonstrating their competency in certain job capabilities

The Certificate III in Hospitality Operations is a course designed to allow trainees to attain a nationally recognised qualification whilst on the job. The course qualifies trainees to undertake a range of operational activities within the Hospitality industry, often across one or more areas of our Venues. The course will also equip trainees with a broad range of operator skills and knowledge that they will be able to use when carrying out responsibilities such as providing technical advice and support to a team or when acting as a team / shift leader.

The Certificate allows trainees to gain recognition for their existing skills and further develop new skills in areas such as:

• Dealing with conflict situations
• How to coach others in job skills
• Following health, safety and security procedures
• Completing retail liquor sales
• Provide responsible service of alcohol (RSA)
• Processing financial transactions
• Receiving and storing stock
• Promoting products to customers

Open Door Pub Co pays for trainees to undertake these studies; therefore the cost to the trainee is zero!

It’s a great way to get formal recognition for the current skills you have, it can be useful as a personal development tool and can be utilised for internal development.